已认证
强化英文邮件沟通（英文授课）（上海，4月11日）
【举办单位】北京曼顿培训网www.mdpxb.com中国培训资讯网www.e71edu.com
【咨询电话】4006820825 010-56133998 13810210257
【培训日期】
上海，2018年4月11日；北京，2018年6月6日
上海，2018年8月8日；上海，2018年10月10日
北京，2018年10月17日
【培训地点】上海、北京
【培训对象】All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base
【课程收益】
This course is designed to improve:
1. Structure and logic of email communication at international level
2. Adapt your sender / receiver mind-set
3. Enhance understanding of cross-cultural writing aspects
4. Avoid repetitive misunderstandings at distance
5. Make your language more sophisticated with business English phrases
6. Maximise confidence for writing emails
【课程大纲】
1. Problems in modern communication
Analysis – why did they happen
Preventing future problems
2. Changing your mindset for effective communication
Receiver perception
Open minded approach
Confidence building
3. Tips for effective writing
Thinking & planning
Writing a logical outline
Knowing your audience
KISS
4. Structuring
Basic guidelines
Sequencing information logically
Selecting relevant information
Paragraph linking
Exercise of structuring
5. Linguistic style differences
Cross - cultural understanding
British vs. USA vs. China
6. Standard phrases
Phrases for opening and closing
Standard phrases in correspondence
Writing exercise
7. Understanding differences in tone
Analysis of tone in e-mails
How to use modal verbs tone
The art of being diplomatic
8. Preparing for difficult situations
Language for apologies
Announcing bad news
Greetings & wishes
9. Standard templates
Sample of proposals
Sample of business letters
Sample of complaint letter
Sending quotation to customer
10. QAF – Questions, Answers, Feedback
【费用及报名】
1、费用：培训费2680元（含培训费、讲义费）；如需食宿，会务组可统一安排,费用自理。
2、报名咨询：4006820825 010-56133998 56028090 13810210257 鲍老师
3、报名流程：电话登记-->填写报名表-->发出培训确认函
4、备注：如课程已过期，请访问我们的网站，查询最新课程
5、详细资料请访问北京曼顿培训网：www.mdpxb.com (每月在全国开设四百多门公开课，欢迎报名学习)
